Director, Deloitte Digital

Kevin Johnson

I work with leadership teams to turn digital strategy into delivered transformation, across financial services, healthcare and retail.

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Portrait of Kevin Johnson

About

I'm a digital, product and transformation leader with more than 20 years' experience in consulting and industry.

As a Director at Deloitte Digital, I advise senior executives on large digital programmes and lead the teams that deliver them. My work covers the whole journey, from setting strategy and shaping a roadmap through to launching platforms that customers use every day.

I'm at my best where the brief is ambiguous and the stakes are high: bringing clarity, building the right team and seeing the work through to a result.

Expertise

Sectors

  • Financial services
  • Healthcare
  • Retail
  • Telecoms

Specialisms

  • Digital strategy and roadmaps
  • Product leadership
  • Content and commerce
  • Payments and lending
  • Customer experience
  • Agile ways of working

Experience

  1. Deloitte Digital

    2017 to present

    Director (2019 to present), previously Senior Manager

    I lead digital transformation and product delivery programmes for clients in insurance, banking, healthcare and retail.

  2. Three Ireland and 48

    2012 to 2017

    Senior Digital Manager, previously Online Channel and Service Delivery Manager at 48

    I was responsible for the strategy, commercial performance and day-to-day running of the company's websites and apps, and led the cross-functional digital team.

  3. AIB

    2003 to 2012

    Roles across digital banking, project delivery, operations and merchant services, including Business Online Enablement Manager and Chief of Staff

    I progressed from the graduate programme to leading the digital strategy for business customers.

Qualifications

Professional

  • Certified SAFe 5 Program Consultant, Scaled Agile
  • Professional Scrum Master (PSM I), Scrum.org
  • Project Management Professional (PMP), Project Management Institute
  • Certified Banker, Institute of Bankers in Ireland

Education

  • Master in Management, UCD Michael Smurfit Graduate Business School
  • Higher Diploma in Business Studies and IT, UCD Michael Smurfit Graduate Business School
  • Professional Diploma in Digital Marketing, Digital Marketing Institute
  • Bachelor of Arts (Honours), University College Dublin

Awards

  • Best App, Spider Awards 2024, for the Brown Thomas Arnotts app
  • Best Practice Website, Web Awards 2014, for the 48 Mobile website

Beyond work

I'm a competitive sailor. I represented Ireland at the Rolex Commodores' Cup in 2006 and 2008, and I've won national sailing championships and offshore races. I'm also a former rugby captain and coach.

Get in touch

Send me a message and I'll reply by email.

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